The important stuff, made simple.

At CKH Virtual Assistant, I take your privacy seriously and aim to ensure your personal information is handled responsibly, securely and transparently.

My Privacy Notice explains:

• What personal information I collect and why.
• How your information is used, stored and protected.
• Who your information may be shared with.
• How long information is retained.
• Your rights under UK data protection legislation.
• How to contact me with any privacy-related questions.

Read my full Privacy Notice →

Last updated: November 2026

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The CKH Virtual Assistant website is hosted through Netlify, with its domain name managed through Squarespace.

The website may use cookies or similar technologies to support its functionality, security and operation. Some may be provided by third-party services used within the website.

Where non-essential cookies or similar technologies require consent under UK law, these will only be used once the appropriate consent has been obtained.

You can manage or disable cookies through your browser settings, although this may affect certain website features.

For more information: Please refer to my Privacy Notice.

At CKH Virtual Assistant, I aim to make working together straightforward, flexible and transparent.

Services & Agreements

I provide virtual assistant and administrative support to businesses and individuals. All services are discussed and agreed individually to ensure the support is tailored to your needs.

Before any work begins, you'll receive a Client Proposal & Agreement outlining the agreed services, hourly rate, estimated hours and payment arrangements.

Working Hours & Communication

Working hours, deadlines and preferred communication methods will be agreed in advance.

I'll keep you updated on progress and let you know if anything requires your input or approval.

Payments

Services are charged at the rate agreed in your Client Proposal & Agreement.

Invoices are issued according to the agreed payment schedule.

Any additional hours or expenses requiring payment will be discussed and approved beforehand.

Changes & Cancellations

Either party may end an agreement by providing 30 days' written notice, subject to any applicable statutory cancellation rights.

Any work completed up to the termination date will be invoiced in accordance with the agreement.

Client Responsibilities

To provide an efficient service, clients are responsible for supplying the information, access and approvals reasonably required to complete agreed tasks.

All services are provided with reasonable care and skill, and any unexpected delays will be communicated as soon as reasonably possible.

Full terms, including individual arrangements, are provided in your Client Proposal & Agreement before work begins.

I understand that trusting someone with your personal or business information is an important decision.

At CKH Virtual Assistant, confidentiality and responsible handling of information are central to the support I provide.

Confidentiality

All client information is treated confidentially and used only for agreed purposes, unless disclosure is required by law.

Secure Information Handling

I take appropriate steps to protect personal and business information, including secure document storage, restricted access and account security measures.

Account Access

Where access to online accounts or systems is required, this will be agreed with you in advance.

I will only access accounts for authorised tasks and will not make purchases or payments without your approval.

When access is no longer required, any credentials held by CKH Virtual Assistant will be removed and account permissions withdrawn where appropriate.

Data Protection

I aim to handle personal information in accordance with applicable UK data protection legislation, including the UK GDPR and Data Protection Act 2018.

For further information about how your personal information is collected, used, stored and protected, please refer to my full Privacy Notice.

Read my Privacy Notice →

CKH Virtual Assistant is an independent virtual assistant business providing remote administrative and personal assistance to businesses and individuals across the UK.

Business Details

Business Name:

CKH Virtual Assistant

Business Owner:

Charlotte Hopper

Trading Status:

Sole Trader

Location:

Launceston, Cornwall, United Kingdom

Email:

charlotte@ckhvirtualassistant.co.uk

ICO Registration

CKH Virtual Assistant is registered with the Information Commissioner's Office (ICO).

Registration Reference: ZC290943

This registration relates to my responsibilities under UK data protection legislation.

Business Insurance

CKH Virtual Assistant holds business insurance, including:

• Public Liability Insurance: Up to £1,000,000
• Professional Indemnity Insurance: Up to £50,000

Insurance cover is subject to the terms, conditions and exclusions of the relevant policies.

Get in Touch

If you have any questions about my services, privacy practices or working together, please don't hesitate to get in touch.

Email: charlotte@ckhvirtualassistant.co.uk